top of page

What To Expect

Scheduling your pet(s) appointment is easy!

Book online, by call/text, direct message through Facebook or Instagram.

You'll receive a friendly reminder one week and one day before your scheduled appointment.

If you need to reschedule, please provide at least 24 hours' notice to avoid any applicable fees. 

​

**Please Note: Online booking does not show my full availability due to being a mobile service and booking appointments together by area.

Appointments are not confirmed until you receive a message approving your appointment time!**

When I Arrive

To create a calm and positive experience for your pet(s), I begin each appointment with a gentle introduction.

I may offer a treat (unless specified otherwise), and take a moment to sit with your pet so they become comfortable with me. This helps build trust & reduces anxiety.

​

We'll decide together where the appointment will take place within your home. I'll walk you through any assistance I may need - typically light handling and distraction techniques. No prior handling experience is necessary; I will guide you every step of the way. 

IMG_6472.HEIC
Facetune_13-11-2025-07-31-29.HEIC

My Approach

Throughout the appointment, I use a variety of fear-free, low-stress techniques tailored specifically to your pet’s needs. These may include:

 

  • Treats and positive reinforcement

  • Lick Mats or other distraction tools

  • Towel wraps

  • Calm, secure positioning

  • Grooming slings

  • Grooming tables and support equipment

  • Cat and dog pheromone sprays

After the Appointment

Once we’re finished, I’ll clean up the space, collect payment, and help you schedule your pet’s next appointment. Many clients book several months in advance to secure their preferred dates.

 

From start to finish, the goal is simple: a calm, convenient, and stress-free experience for both you and your pet. No driving. No waiting rooms. Just quality care in the comfort of home.

Contact Us:

(519)324-7420

Service Areas:

Serving pets and their families across Windsor-Essex County, Chatham-Kent, and the surrounding areas — bringing compassionate, stress-free care right to your doorstep.

Connect With Us:
  • Instagram
  • Facebook
  • TikTok
pet care by vet tech katie
Ontario Association of Veterinary Technicians
Ontario Association of Veterinary Technicians
How To Book:

Call / Text / Direct Message

OR 

Book Online

We Come To You!

© 2035 by J. Lancaster. Powered and secured by Wix

 

bottom of page